FAQ's
Frequently Asked Questions
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I return my order?
Product & Storage Questions
- How should I store my tea? Store tea in a cool, dry place away from direct sunlight and moisture to maintain freshness.
- How long does herbal tea last? When stored properly, most herbal teas stay fresh for 1–2 years.
- Do your teas contain additives or artificial flavors? Our teas are made with carefully selected herbs and botanicals, without additives or artificial flavors.
Safety Questions
- Are your teas safe for kids? Many gentle, caffeine-free herbs are kid-friendly. Always check individual product descriptions and consult a pediatrician if unsure.
- Are your teas safe during pregnancy or breastfeeding? Some herbs are not recommended during pregnancy or nursing. Always consult a qualified healthcare provider before consuming herbal teas during these times.
- Can herbal teas interact with medications? Yes, some herbs may interact with medications. If you are taking prescription drugs, consult your healthcare provider before use.
Health & Wellness Questions
- Do herbal teas cure illnesses? Herbal teas are not intended to diagnose, treat, or cure disease. They are traditionally used to support wellness and complement a healthy lifestyle.
- Which tea is best for stress, sleep, digestion, or immunity? Different herbs support different wellness goals. We offer curated categories to help you choose, or you can contact us for personalized guidance.
- How long does it take to feel the benefits of herbal tea? Some people feel effects immediately, while others notice benefits with consistent use over time.